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Hi Elizabeth!

I received my order today and

"WOW!!!"

It was so beautifully presented and wrapped that I had to ring my husband at work and describe all the exciting "bits"!

Thank you so much and I am most definately sold on your wonderful store I will not be looking anywhere else!

I cant wait to order again as a matter of fact I am looking now!

LA TORIANA is most definately the loveliest store around!

thank you soooo much!

happiest regards

Hi Elizabeth

Your customer service is outstanding.

Both online and in ordinary shops, I have rarely experienced such great professional but still friendly and personal service. I am very happy you have given me so many of your advertising cards in my orders so that I can pass them on to my pregnant friends.

My husband will be extremely disappointed to hear you have so generously given me such an amazing discount too and therefore an excuse to shop some more!!! Thank you.

Sincerely, Helen (Hornsby, NSW)

Hi Elizabeth,

My VANCHI wrap just arrived and its huge! (which is fantasic of course)

The colours are prettier in real life than from the pic on the web.

And I will definitely be letting my mothers group and friends where I got the fab wrap.

Cheers, Lana

Hi,

I received my order today and I was very impressed. It arrived quickly and was beautifully wrapped with a cute little hair clip included.

I do a lot of online shopping as I live in a remote area and was pleasantly surprised.

I dont usually provide feedback but, I thought this time warranted it.

Thankyou for the little extras too.

regards

Rebekah

Dear Elizabeth

just to thank you very much for your exceptional cutomer service and the beautiful prensentation of the toys and wrap I recieved today.

We are anxiously awating the arrival of our first grandchild, due mid june, and will cetainly be frequenting La Toriana.

Thankyou once again. Until next time,

kindess regards Jennifer P

Dear Elizabeth

Thankyou so very much for your outstanding customer service and presentation of a wonderful website that lives up to all expectations.

My order arrived today and I was impressed with the quickness of delivery and little extras you added along with well presented welcome letter and I will definitely be a return customer and will pass on the cards specially to my daughter and best friend.

Once again thanks for everything. You have exceptional customer skills

Yours sincerely

Judy (Old bar, NSW)

Hello Elizabeth ....

my name is Jody I recently found your website and have to say I thought it was great, the range you carry in my opinion was awsome!

I created an account (I will tell my husband later why his credit card is over the limit ha ha ha ) and as i drawer closer to my due date feel I will be having you busy with my orders, thanks again

Jody (NSW)

Hi Elizabeth,

Thanks so much, we got the order just now! Can I tell you just how gorgeous they are. Love them!

Thanks again for the excellent service. Your packages are always too nice to even open! Zoe says thankyou for the cute bracelet too!

The Tea Princess cardigan is exquisite, it will look great with tights and boots as a dress. Glad I went a size up actually because she will wear it for next year too.

Just sent you an MMS of the cardigan, hope you got it.

She now has the cord pants on and is refusing to take them off!

Many thanks again, will be back for some more things soon :-)

Regards

Lena.

Awww Elizabeth, thanks so much. Thats lovely of you. I dont know why people would want to go to overseas sites to buy Gymboree and the like when we have such great websites here with great gear and awesome service. LOVE it. Thanks again.

you will see me back time after time. LOVE IT.

Lena

Thanks so much – the clips are gorgeous…and your packaging and ribbon! Oh! It is so fun to receive. I’ll be back to order again soon!

Ill definitely be purchasing more from you again

Ally (WA)

Hi Elizabeth

Lovely talking to you on the phone the other day, and thanks for all the information. I have never come across an online store that answers calls so promptly and you are so lovely!

My parcel arrived this morning and I am SO impressed with the fast delievery and personalised note. All my expectations were exceeded, and I am not that easily impressed. lol

I honestly was waiting to see what your service, products etc was like, so now am jumping back on to place a bigger order. I know you are trustworthy and have great customer skills... i think I am hooked on Tea Princess and La Toriana.

Will be telling everyone

Sally (Belgrave, Vic)

Hi Elizabeth – just a quick note to say the bracelet arrived and it’s exquisite – exactly what I hoped it would be and my little girl is thrilled.

Thank you for the very impressive turnaround time on my order as well!

FYI, after hours of trawling shops and the internet for a child’s pearl bracelet,

I found your details in Shop Til You Drop weddings while I was browsing for ideas for my sister’s wedding.

Thanks again, we’ve very happy with the order (and feeling very grown up in our special pearl bracelet!)

Regards

Lilly (Sydney, NSW)

Elizabeth... WOW!!!!

I stumbled on your website and was impressed with what I saw. Gorgeous, beautiful website, unique products and affordable prices.

Your speed of reply to an enquiry was truly amazing, but what put the icing on the cake, so to speak was the prompt delivery and the amazing presentation!

I have used online shopping a few times, but you exceeded my expectations. Ill definitely be telling everyone. THANK YOU

I just received my items and I love them all.

Thank you for the quick postage and also the bib- I am one happy chappy.

Felix is still sleeping and i cant wait for him to wake and try all his clothes on - :)  you really have spread the christmas spirit!

Merry Christmas!

p.s when felix wakes ill send you a pic with him in his new clothes!

Cherie (Geelong, VIC)

Just wanted to say thank you. Your packaging is exquisite the t-shirt is perfect for my nephew in Canada. 

Ill definitely be purchasing more from you again

Kirsten (Brisbane QLD)

Dear Elizabeth,

Big thank you for the fastest delivery, gorgeous outfit, prettiest hairclip, yummy tea and WOW! What amazing service, extremely happy.

Definitely will be visiting your store again very soon!

Million thank-yous!

xMandy (Bargara, QLD)

I wanted to Thank-you for your help and my parcel I received this morning. - I LOVE IT - Thank-you so much.

I will be saving my cup of tea for when I next order.

The products are so beautiful thank you for the added hair clip - I was going to order a hair clip but was unsure about how it would look and its size - but now I am hooked.

Thanks once again

Joanne (Upwey, VIC)

Dear Elizabeth, Big thank you for the fastest delivery, gorgeous outfit, prettiest hairclip, yummy tea and fantastic discount voucher!

WOW! What amazing service, extremely happy.

Definitely will be visiting your store again very soon!

Million thank-yous!

Mandy (Brighton-Le-Sands NSW)